Our NDIS Commitment

As a sign of our commitment to providing quality HOUSEHOLD TASKS we have met all obligations developed by the Health Care Providers Association (HCPA) in consultation with the Australian Government NDIS Scheme.

Our registered service provider status can give you an increased confidence that:

• We will provide a comprehensive range of services, which promotes quality & continuity of care
• We will meet the rights & needs of all NDIS Scheme Clients as defined by the Australian Government
• Our Staff have the appropriate education & training to assist you
• Our business administration & facilities provide a safe & effective environment for delivery of quality services

1. Provides timely care & advice
2. Provides the opportunity for Clients to communicate their needs & concerns, & to receive sufficient information to enable them to make informed decisions regarding their services
3. Provides Client services that are effective
4. Provides continuity of services for our Clients

1. Respects the rights & needs of Clients

1. Is committed to quality improvement
2. Supports quality improvement through education & training

1. Demonstrates effective human resource management processes
2. Has an effective system for managing Client information

1. Provides a safe & effective working environment for our Staff & Clients
2. Provides equipment & resources that are well maintained & appropriate for comprehensive Client care
3. Ensures processes are in place that support safety & the quality of Client services